As the world stands today, social distancing is making a huge impact in the ways restaurants are able to operate. Depending on regional restrictions or preference, restaurants may be closing their dining rooms and serving customers through take-out or delivery. However, this scenario may cause new issues to arise when it comes to completing the payment and ordering process. Customers aren't able to enter into the restaurant to complete a payment causing servers to travel back and forth. Others may opt not to pay online or through an app. That's where a mobile POS system comes in.
Mobile point-of-sale, or mPOS, is a portable point of sale system, usually on a smartphone or tablet, that serves the same function as a traditional cash register. Using mPOS systems in a restaurant, especially when limited to takeout orders, can greatly enhance your business while streamlining workflows. Here's how:
Order Management
Rather than having to run back-and-forth between taking the customer's order to inputting it into the POS terminal, workers can send the orders to the kitchen instantly. Orders are submitted to the kitchen faster, lowering the amount of time customers are waiting for their food after ordering.
Quicker Line Busting
If you have long lines for takeout orders, having multiple, mobile POS devices in the hands of your workers will keep the lines moving and shorten overall wait times.
Minimize Hand-to-Hand Contact
Being able to have a POS system that allows your customers to easily pay and pickup their order without leaving their vehicle is crucial to maintain social distancing while refraining from direct hand-to-hand contact.
Completion of Payment
Each step of the payment process can be completed on the mPOS device. Customers can swipe their card with the hard tablet integrated MSR, select a tip option, and choose the delivery method for their receipt.
Card Security
With tablets powered by MagTek®, counterfeit credit cards, debit cards, gift cards, ATM cards and ID cards are identified at the point of swipe, before fraud occurs. Encryption scrambles the data at the point of swipe, providing instant protection for your business and customers.
Rugged
Rugged tablets and cases are protected from drops thanks to the plastic shell and rubber corner bumpers, and the sealed ports prevent damage from spills and dust.
An important part of high-quality at-table service and customer satisfaction is an easy payment process. With rugged tablets, servers can let customers make their payment as soon as they’re ready to and without the server having to whisk their credit card away to a stationary computer in the back – reducing the time it takes to turn the table and seat another customer. Installed with a chip and signature card reader as well as a magnetic stripe reader and scanner, rugged tablets can accept cards as well as process coupons or gift cards that the customer brings with them. This no fuss and no confusion payment process is a key element to customers leaving the restaurant happy.
Additional but transformative benefit for business: faster turnover
A quicker seating, ordering, serving, and paying process means the restaurant will have faster turnover and make more money each day. The faster employees can efficiently serve customers, the more tables they will be able to sit every hour before the restaurant closes. Imagine the economic growth that increases the number of people served in a day can bring to a business.
